Archive | Cloud Phone System

Benefits of VoIP Phone Systems

VoIP offers excellent call quality. The person you’re calling can’t tell whether you’re using VoIP or POTS—there’s little difference in quality. While it’s true that there might be occasional hiccups in transmission, the technology has evolved to the point where service interruptions or interference are no more frequent than a POTS connection, and call quality […]

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Maintain communications at all times, even during unforeseen disasters and events with a VoIP Solution

Of the many shortcomings of traditional PBX systems, their lack of adequate disaster recovery and business continuity may be the most serious. On-site legacy systems are not designed to provide continuous connectivity in the event of outages from natural disasters and other events. For example, disruptions due to aging PBX infrastructure components, transportation strikes, and […]

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Gain critical visibility and insight into your communications with a VoIP Solution

When it comes to gauging the effectiveness of business communications, traditional PBX implementations leave you in the dark. They offer little in the way of reporting or analysis. For starters, the fragmented, proprietary nature of these patchwork systems makes it very difficult to perform analysis. What scant insights you can extract from legacy technology are […]

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VoIP adds new communications features your business needs to survive and thrive.

In today’s hyper-connected world, employees demand an entirely new realm of communication features that last century’s PBX systems were never designed to support. Consider mobility. According to a 2015 study conducted by Citrix and Forrester, 85% of employees use a mobile device for work. That figure will only grow in coming years. And yet most […]

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Easily scale communications as your business grows

Traditional communications platforms are too rigid to accommodate growth. As businesses undergo mergers and acquisitions, move offices, launch new international locations, and hire new teleworkers, your communications must be able to adapt quickly. Regrettably, that’s not an option with on-premises PBX. Scaling services on these systems can be slow, laborintensive, and expensive, involving countless nests […]

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Eliminate disjointed, inefficient multi-vendor communications

Most legacy communications systems are comprised of separate solutions for essential capabilities—often involving multiple vendors. A typical system might include a PBX for core call control, and different solutions for services such as instant messaging (IM), directory/Presence, web collaboration, video conferencing, and contact center solutions. Even companies hoping to centralize communications on one vendor, such […]

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Why You Should Invest in a VoIP Phone System

Today, most business owners understand the benefits of the cloud. They use cloud storage applications to house important files, host their CRM (customer relationship management) platforms in the cloud, and even use cloud-based project management tools to complete everyday tasks. But, many businesses still hesitate when it comes to making the switch to a VoIP […]

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VoIP or Landline – What’s Better?

VoIP has become increasingly popular in the recent years because it allows for increased mobility, provides additional features and fewer costs. You can forward your calls anywhere there’s an internet connection. That means you can connect phone calls to virtual team members who may be working at remote locations without the expense of long distance […]

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9 VoIP Productivity Boosters

The digital age has presented small businesses with many challenges, but the benefits far outweigh the hurdles – particularly, when online tools can help us improve productivity that saves us time and money. Research has shown that VoIP (voice over internet protocol) can significantly aid SMBs in improving productivity for our employees and ourselves. Here […]

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Benefits of VoIP for the Hospitality Industry

VoIP Phone Systems for the Hospitality Industry. The low-cost benefits of VoIP technology are driving small and large businesses across all industries to migrate from traditional copper-wire telephone systems to VoIP systems. One industry where VoIP technology has been growing rapidly is hospitality. Its many attractive features and expanded functionalities are being fully exploited by […]

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