Listed are Services offered by TELUS. These are services that can be added onto your phone. Click on the categories below to view those Services.
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Package 15 |
| $15 per month | |
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Package 20 |
| $20 per month | |
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BlackBerry Email & IM (BIS) |
| $15 per month | |
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Social Networking for BlackBerry® |
| $15 per month | |
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Data Add-on 15 |
| $15 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Data Add-on 25 |
| $25 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Data Add-on 30 |
| $30 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Data Add-on 45 |
| $45 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Data Add-on 60 |
| $60 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Data Add-on 80 |
| $80 per month | |
² Data usage is subject to a monthly overage limit of 10 GB. |
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Microsoft Exchange Mobile Email Bundle |
| $14 per month on 3 year term | |
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5 Favourite Numbers |
| $15/$20 per month | |
The Favourite Numbers add-on features will provide you with unlimited talk and text¹ to any five numbers on any network in Canada!
¹ Includes text messages only. Picture, video and sound messages are not included. Unlimited text messaging is only available to other mobile phone numbers. |
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Airtime Summary Notification |
| $3 per month | |
| When you subscribe to Airtime Summary Notification*, you will be notified of how many minutes you have left on a weekly basis. A text message will be sent to your phone detailing how many minutes you have used and how many are remaining for that month. Additional costs: 0 - 15 cents per message depending on your rate plan. * This feature is only available in digital areas for text message capable phones. Airtime Summary Notification is not available to clients on Family Talk or Add-a-line plans, or to clients located in New Brunswick, Nova Scotia, Newfoundland, Prince Edward island and Saskatchewan. |
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Call Display |
| $8 per month | |
| Call Display displays the number of incoming calls when you're in a digital service area. It allows you to prioritize incoming calls so you don't miss the most important ones and minimize unnecessary interruptions. Because Call Display works in conjunction with Call Waiting, you can see who is calling you before you decide to interrupt the first call you're on. | |
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Call Forwarding |
| $3 per month | |
Call Forwarding allows you to redirect all incoming calls to another phone number. When Call Forwarding is switched on, your phone won't ring and all incoming calls will be directed to the number you specified when you switched on the feature. Call Forwarding means you can avoid giving people lists of numbers where
they can reach you. If you're going to be outside our service area, you
can forward your calls to a number where you're staying. Additional costs: Additional minutes (above 3000) cost 25 cents each. Long distance is applicable if calls are forwarded to an area outside of your local calling area * Not available with TELUS Mobility's Pay & Talk service plan |
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Call Waiting |
| included | |
Call Waiting helps you avoid missing important callers when you're on another call by alerting you when another call comes through. You can either accept the second incoming call or let it to go straight to voice mail. Either way, you never need to miss a call with TELUS Mobility PCS. Call Waiting works with Caller ID so you can see who's calling you before
you decide to interrupt your first call. Included with most plans. Additional costs: Applicable air time is charged for each call that is in progress. For example, if you are on a call, and you put your first call on hold to answer the second, both calls are rated separately. Long distance is applicable if call waiting calls are accepted while outside of your local calling area. |
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Conference Calling |
| included | |
| Ever have problems trying to relay messages back and forth between two
people when it would be much easier to have everyone on the line at the
same time? Conference Calling is the solution. It allows you to
have a conversation with two different people at the same time avoiding
confusion and helping you to use your time more efficiently. Included with most rate plans. Additional costs: Applicable air time is charged for each call that is in progress. For example, if a Conference Call is in progress with the user and two callers on line, each of the two calls are rated separately. Long distance is applicable if calls waiting calls are accepted or made to an area outside of your local calling area. |
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Detailed Billing |
| $3 per month | |
| Detailed billing provides clients with a detailed review of all call activity, including a list of phone calls made, the date and time of the calls, and the number of airtime minutes used for each call. It's great for viewing and tracking your mobile phone usage every month. * If you don't subscribe to detailed billing, you will continue to receive your invoice summary by mail. Clients can also access free detailed billing through e.bill, online at mytelusmobility.com. |
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Device Protection Plan |
| $7 per month | |
| The Device Protection Plan service, administered by Asurion, a trusted leader in technology protection, gives you peace of mind for only a few dollars a month. If your device is lost, stolen or sustains some types of damages not covered under the manufacturer’s warranty, you’ll receive a comparable replacement model, typically 1 - 2 business days. In Quebec and Newfoundland, service requests for lost & stolen devices are not included in the Device Protection Program. Note: Conditions apply. When a service request is approved, there will be a replacement service fee of $40, $80 or $150 depending of device model involved in the incident. |
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Do not disturb |
| included | |
| When you activate Do Not Disturb, your phone won't ring, and all incoming calls are directed to your voice mail. Do Not Disturb is ideal for those times when you don't want your phone to ring, but you still want to receive notifications when you receive voice mail or text, picture, and video messages. To Activate: Dial*78. Press SEND (keys can vary according to handset). You will hear prompt informing you that Do Not Disturb has been activated. To Deactivate: Dial *79. Press SEND. You will hear prompt informing you that Do Not Disturb has been deactivated. |
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Nights & Weekends |
| $7/$9 per month | |
The Nights & Weekend calling feature gives you unlimited local calling (during specified hours) to ensure you run out of things to say before you run out of minutes.
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Roadside Assistance |
| $4 per month | |
Do you ever worry about getting stranded with a flat tire or running out of fuel on the way home? Sign up for Roadside Assistance, brought to you by Asurion, and give yourself some peace of mind. With Roadside Assistance, no matter what happens to slow you down, we'll be there to help get you back on your way. Roadside Assistance is unique because it goes with your TELUS Mobility phone so you can get help for almost any vehicle you're in. It gives you the security you need while you're on the go, whether you're travelling in Canada or the U.S. 24 hours a day, seven days a week. What you get
Note: Roadside Assistance can also be added to a Pay & Talk account with sufficient funds for $40 a year (as it includes 2 free months for the first year). |
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Telus Mobile Backup |
| $2 per month | $10 for one-time transfer | |
| TELUS mobile backup is a simple and effective way to secure your device contacts. It allows you to synchronize your contacts to a remote online location. With a monthly subscription, back-ups can be done automatically or manually right from your phone. In case of a lost or stolen phone, you can remotely lock your phone’s contact list so your valued contacts stay private and safe. You can also browse, edit, and print your contacts online. Mobile backup can also help you transfer your contact list during a handset upgrade. A one-time purchase allows you to transfer your contact list from your old phone, secure it in an online location, and restore your contact list onto your new phone. |
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TELUS Voicemail to Text |
| $7.50 per month OR 50¢ per message | |
| TELUS Voicemail to Text converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text. There’s no need to dial in to pick up your messages, you just read them on screen or listen to the attached wave file. You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. | |
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Voice Mail 10 |
| $5 per month | |
| Voice Mail
10 ensures that you never miss a call and you can pick up your
messages from your PCS or wireline phone from anywhere in the world. Additional costs: Airtime charges apply when calling into Voice Mail from your PCS phone. When calling into Voice Mail from your PCS phone, from outside of the digital service area, long distance rates may apply. Key features of voice mail 10
Voice mail notification When you receive new voice mails, an SMS notification will be sent to your wireless phone as long as you're in a digital coverage area. If you're in an analog area, you will be able to dial into your mailbox and retrieve new messages, but you won't receive visual notification of a new message until you enter a digital area. |
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Voice Mail 25 |
| $8 per month | |
Voice Mail 25 turns basic voice mail into a powerful message centre that can reply to voice mail and even broadcast voice mail messages to group distribution lists. Pager notification* is now included with Voice Mail 25 at no extra charge. Your PCS Voice Mail can automatically page you when you receive a new Voice Mail. Additional
costs: Airtime charges apply when calling into Voice Mail from
your PCS phone. When calling into Voice Mail from your PCS phone, from outside
of the digital service area, long distance rates may apply. Not available with TELUS Mobility's Pay & Talk service plan. Voice mail 25 features
* Pager notification is not available in Saskatchewan, Manitoba,
Ontario, Quebec and Nova Scotia Voice mail notification When you receive new voice mails, an SMS notification will be sent to your wireless phone as long as you're in a digital coverage area. If you're in an analog area, you will be able to dial into your mailbox and retrieve new messages, but you won't receive visual notification of a new message until you enter a digital area.* $8 with most plans. |
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Special Phone Numbers |
| The following list of special numbers is in the network. By convention in Canada, a "*" prefix denotes a free airtime/toll number. * Only available with TELUS Mobility's Pay & Talk service ** Available only in Halifax in the Atlantic region. Note: special phone numbers are only compatible with TELUS CDMA phones and devices (NOT HSPA/3G+). |
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Text Messaging |
Send to and receive text messages from virtually any other digital wireless phone user almost anywhere in the world.
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Picture & Video Messaging |
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Messaging Bundles |
| $3/$5/$10/$15 per month | |
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International Text Messaging Bundles |
| $5/$10/$15 per month | |
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Instant Messaging |
| $5 per month* | |
| Get Windows Live (MSN) Messenger on your phone or BlackBerry. Connect with family and friends anywhere, anytime. $5 per month for unlimited messages. * 50¢ download fee applies for the enhanced IM application |
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| $5 per month* | |
| Unlimited Messages! Get notifications sent to your phone whenever you get new messages. Access your
corporate e-mail through Office Inbox. My Email can be used to access your Hotmail, TELUS.net, Yahoo, Sympatico, Rogers or other
POP3 email accounts! * 50¢ download fee. ² An email is “received” only when the client opens it. Clients can preview an email’s subject line prior to opening it without being charged. |
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Facebook® |
Whether you’re using the Facebook® for BlackBerry® application, browsing Facebook® on your mobile browser, or using text alerts to stay up to date using Facebook®, it’s never been easier to stay connected.
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MySpace® |
You can do all your MySpace® activities – post photos, send bulletins, view your MySpace® mail and friend requests, and more - all on the go.
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Twitter® |
Hooking up for coffee? Heading to the movies? Chilling at the beach? By asking and responding to one simple question - what are you doing? - you can easily stay connected with friends and family through Twitter® updates (tweets) on your TELUS phone.
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Chat & Dating |
Looking to make new friends? Searching for the special someone? Your phone's Web browser offers a variety of chat rooms and Dating sites.
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Business Data Package - Limited Time Offer 5 GB Bonus! |
| $30 per month | |
² Available for new activations until September 30th, 2010. Must be added to eligible PCS Business voice plan. Not available for consumer accounts. |
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North America Business Data Package – 500MB (BIS/PDA) |
| $35 per month | |
500 MB for BlackBerry BIS, PDA or iPhone allows you to send and receive email, browse the web and tether in Canada and the U.S.
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North America Business Data Package – 1GB (BIS/PDA) |
| $40 per month | |
1 GB for BlackBerry BIS, PDA or iPhone allows you to send and receive email, browse the web and tether in Canada and the U.S.
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Cost Assure™ North America (BIS/PDA) |
| Cost Assure North America for BlackBerry BIS, PDA or iPhone provides simplicity and cost certainty with the inclusion of on device data usage for both Canada and U.S. in a single package. Each month, you begin on the $40 base tier and automatically adjusts based on actual data used. For example, if you use 1.5 GB the first month, you will be charged $140. If you use 400 MB the next month, the monthly rate will automatically adjust to $40 for that month.
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Business Data Package (BES) - Limited Time Offer 5 GB Bonus! |
| $40 per month | |
¹ Available for new activations until September 30th, 2010. Must be added to eligible PCS Business voice plan. Not available for consumer accounts. |
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Business Data Package - North America (BES) |
| $50 per month | |
U.S. usage encompasses the 50 states, Puerto Rico and U.S. Virgin Islands. Mexico usage is not included. |
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Nationwide Long Distance Bundles (Canada Only) |
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North America Long Distance Bundles (Canada & U.S.) |
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International Bundles |
Eligible calling destinations : Mainland China, Hong Kong, Singapore, Taiwan |
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National In Network Calling |
| $15 per month | |
| Unlimited local and long distance calling between TELUS PCS, Pay & Talk and Mike clients anywhere in Canada. |
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TELUS U.S. Passport™ - Voice |
| $5/$10/$20 | |
| Essential for all business travelers who regularly visit the U.S. – get the maximum in choice, cost certainty and flexibility with our TELUS Passport™ U.S. Voices. Match your business needs for occasional and one-time travel with our 30 day option that automatically expires, or set up frequent and last minute travelers with our monthly option¹ – you decide.
¹ Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. |
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TELUS U.S. Passport™ - Data |
| $10 | |
| One simple business passport for all your U.S.¹ data roaming needs. Available for all device types. Two flexible options to support your business - 30 day auto expiry option best suited for occasional and one-time travel; monthly option² for frequent and last minute travelers.
¹ The 50 states, including Hawaii and Alaska, Puerto Rico, and U.S. Virgin Islands. ² Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. |
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Business U.S. Roaming Packs |
Calling minutes used while roaming in the US are not applied towards any included monthly and unlimited weekend or weeknight minutes offered with your monthly rate plan.
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TELUS International Passport™ - Regional Voice |
| $10 per 30 days (per passport) | |
| No matter where your travels take you in the world, we’ve got your business covered courtesy of our six Regional Voice Passports. Purchase in advance and receive 25% off our international voice roaming rates!
Includes calls to or from anywhere in the world, while in any country, in the region selected. Does not include calls originating in Canada or the U.S. |
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TELUS International Passport™ - Business Traveler Voice |
| $15 per 30 days OR $10 per month (per passport) | |
| Three custom international voice passports designed to meet your needs while traveling in the world’s top business travel destinations. Match your business needs for occasional and one-time travel with our 30 day option that automatically expires, or set up frequent and last minute travelers with our monthly option¹.
Does not include calls originating in Canada or the U.S. ¹ Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. |
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TELUS International Passport™ - International Data |
| $25 | |
| One simple business passport for all your international data roaming needs around the world. Available for all device types. Two flexible options to support your business - 30 day auto expiry option for occasional and one-time travel; monthly subscription¹ for frequent and last minute travelers.
Does not include usage in Canada or the U.S. ¹ Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. ² additional data $15 per MB. |
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TELUS International Passport™ - Smartphone Data & Voice |
| $50 | |
| A must have for Smartphone and BlackBerry users – stay connected to the office with international voice and data roaming combined in a single package! Two flexible options to support your business - 30 day auto expiry option for occasional and one-time travel; monthly subscription¹ for frequent and last minute travelers. TELUS Passport™ Smartphone World includes:
Not available for Internet sticks, aircards or modems. Includes calls to or from anywhere in the world, while in any country, in the region selected. Calls and data usage originating in Canada or U.S are not included. ¹ Subscriptions are 6 month minimum, early cancellations are subject to $25 early break fee. ² additional data $15 per MB. |
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TELUS International Passport™ - SMS |
| $20 | |
| One simple business passport for all your international messaging needs around the world. Available for all device types. Two flexible options to support your business - 30 day auto expiry option for occasional and one-time travel; monthly subscription for frequent and last minute travelers.
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Mobile TV |
| $15 per month | |
| With TELUS mobile TV™ you get real-time TV on your phone, so you can watch your favorite shows anytime, anywhere. Get the latest sports, highlights, breaking news and up-to-the-minute weather reports, shop around the clock and more. TELUS mobile TV is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. |
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Mobile Music |
| $20 per month | |
| Browse over 2.5 million chart topping hits from the TELUS music shop on your mobile phone or PC. NEW! DRM-Free music now available in the TELUS music shop on selected devices. DRM-Free allows you to play music purchased from TELUS on the media player of your choice. It also allows you to transfer these music files to many other consumer electronics devices in your home. Note: DRM = Digital Rights Management. Music subscription content will continue to be a DRM-based offering. TELUS Mobile Music is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. |
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Mobile Radio |
| Get unlimited access to the crystal-clear sound of commercial-free music, comedy, talk, children's programming and more with up to 50 channels in 12 genres designed to fit any style - whether at work, home, in car or on the go. Radio 8 ~ unlimited access to 15 channels in 9 genres. $8/month Radio 15 ~ unlimited access to 50 channels in 12 genres. $15/month Radio Day Pass ~ try out the Radio 15 package for a day. $3/24-hours >> Click here to view Radio 8 channel line-up. >> Click here to view Radio 15 channel line-up. TELUS Mobile Radio is only available on select handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. |
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Ringtones |
| Starting from $2 | |
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Games |
| Downloadable games¹ Interactive, multi-media, arcade-style games that you download and install onto your mobile phone. Web Games Web-based games that you can access through your mobile phones browser to play against other people or by yourself. Pricing : Download - from $2 per game (50¢ download fee applies). Web - from 5¢ per game. ¹ Downloadable games are available on Java download capable handsets and only in Wireless High Speed (HSPA, EVDO) and 1X digital coverage areas. Not all multiplayer games are available on all Java download capable phone models. |
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Images |
| From $1.50 each | |
| Download your favourite cartoon character, movie or sports image onto your phone and use it as a screensaver or wallpaper - just like on your PC. | |
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Videos |
| From $2 each | |
| Download the latest movie trailers, music videos and TV clips right to your phone. |
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Alerts |
| $2 / 30 days | |
TELUS alerts are text messages delivered straight to your phone, with up-to-the-minute information on news, sports, entertainment and more. |
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TELUS Video on Demand |
TELUS video on demand brings you popular, high quality, streaming video whenever you have time to watch them. Check out new and frequently updated content!
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GPS Navigation |
| $10 for 30 days OR $3 for 24 hours | |
Using GPS technology,
TELUS Navigator provides audible turn-by-turn driving directions
directly from your TELUS phone, just like an advanced GPS navigation
system, but at a fraction of the cost.
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Favourite numbers |
| $20 per 30 days | |
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Favourite numbers plus messaging |
| $30 per 30 days | |
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Favourite numbers and early nights & weekends |
| $40 per 30 days | |
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Favourite numbers 45 |
| $45 per 30 days | |
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One Number Unlimited |
| $7 per 30 days | |
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Unlimited Messaging & Weekend Calling |
| $20 per 30 days | |
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Unlimited Early Nights & Weekends |
| $1 per day OR $25 per 30 days | |
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Unlimited Early Nights & Weekends plus Messaging |
| $1.50 per day OR $35 per 30 days | |
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Unlimited 45 |
| $2 per day OR $45 per 30 days | |
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Messaging 250 |
| $5 per 30 days | |
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Messaging 2,500 |
| $10 per 30 days | |
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Messaging Unlimited |
| $15 per 30 days | |
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Windows Live Messenger |
| $5 per 30 days | |
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Web Browsing |
| $10 per 30 days | |
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Video Streaming |
| 50¢ per video clip | |
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Mobile Music |
| $20 per 30 days | |
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Mobile TV |
| $15 per 30 days | |
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Mobile Radio |
| $15 per 30 days | |
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Games |
| Pay-per-use | |
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Ringtones & Images |
| Pay-per-use | |
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Voicemail 10 |
| $7 per 30 days | |
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Roadside Assistance |
| $40 per year | |
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