Alert & Assist

Protect your greatest assets – your employees

TELUS Alert and Assist is a lone worker safety solution designed to help improve the safety of field workers, while improving business compliance with Federal and Provincial Work Alone legislation.

Be proactive about lone worker safety. Gain peace of mind and help improve the safety of your mobile workers by giving them the tools to request assistance and be located in the event of an emergency situation.

Ideal for mobile workers who work:

Ideal for businesses in:

Alone
In small groups
After regular hours
In unpopulated areas
In compromising environments

Public Service
Home Healthcare
Social Services
Real Estate
HVAC, maintenance and repair services

Click here to contact our office to book and appointment or to place an order.

Features & Benefits

One Push Alert

In an emergency, mobile workers can send an alert at the push of a button, providing their current location to one or more contacts.
Alert details are received on the feature rich, easy-to-use web portal and via SMS or email for mobile contacts.

Mobile worker tracking

At any time, locate your mobile workers from any Web-enabled computer
Regular interval tracking (every 15, 30 or 60 minutes) with historical playbacks
High-frequency tracking with locates every 15 seconds for tracking mobile workers who have triggered an alert and need to be monitored
Geofence notifications when workers leave an allowed zone or enter a disallowed zone

Reporting

View historical information, including location details, alerts triggered, check-ins, worker logins and more from multiple reports

Check-ins

Mobile workers can set their own check-in schedule with automatic reminder
Alert triggered automatically if the check-in time elapses without the mobile worker checking-in

"No Motion" alerts

For mobile workers who may be unable to trigger an alert due to being immobile or unconsciousness
Automatic alert triggered when the Integrated Bluetooth pendant does not move for a period of 2 minutes