Answering Services

Answering Services

Wireless City through its sister company Cititel, provides Telephone Answering and Messaging Services throughout all Canada. Cititel promptly answers all your incoming calls with a real person, 24 hours a day, 7 days a week! You can use us as you need, call forwarding to us anytime, including after hours, after so many rings, or when your phones are busy. We´ll help you respond faster to your customer´s needs and give you a professionalism that sows customers you care and are available to the around the clock.

How it Works

We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrange- urgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine.

Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Request more information.

Focus on Running Your Business

A real person answers your calls with your company name – no “voice-mail-jail” to turn customers off.

Stops interruption of calls and inquiries you don´t have time to deal with.

A fraction of the cost of a salaried receptionist

Operators are trained in courteous, professional phone reception

Automated message deliver to your pager, cell phone, email, or fax machine

Affordable monthly service plans